A. Little Veterinary Clinic Policies

 

Appointment Policy

All patients are seen by appointment only. Please contact our office at (302)398-3367 to schedule your appointment so that we are sure to allow ample time for your pet’s visit.

Payment Options

Payment is due upon completion of services using the following forms of payment: Cash, Personal Checks, Money Order, Visa, Mastercard, CareCredit or Discover card.

Food Order Policy

Pet food orders are placed on Fridays at 12:00 p.m. Most orders arrive within 2-3 business days. Please ensure you call a few days in advance to make sure your products are ordered on time. Staff members will be glad to give you a call as soon as your pet food arrives.

Surgical Drop Off Instructions

Please fast your pet 12 hours before any surgical procedure.
It is okay to offer a small amount of water up until 5AM the morning of the procedure.
Patients can be dropped off between 7:30 am and 9:00 am the morning of the procedure.

After Hours Emergency Information

In the event of an emergency after business hours you have the option to call the Delmarva Animal Emergency Center at (302)697-0850. This is a full service emergency center to provide you with emergency services during week nights and weekends.

Delmarva Animal Emergency Center Hours of Operation:
      Monday thru Friday 6:00 pm to 8:00 am.
     Saturday and Sunday : Open 24 hours

Delmarva Animal Emergency Center Address:
      1482 E. Lebanon Road
     Dover, DE 19901

Click for a map & driving directions to Delmarva Animal Emergency Center

Checking on Your Pet While They are in the Hospital

For hospitalized and surgical patients currently in the hospital please call (302)398-3367 and listen to your options for “checking on hospitalized patients."